Account Manager

Drawbridge is hiring talented Account Managers responsible for retaining and growing existing customer revenue through delivering the leading Cybersecurity/GRC platform that protects financial services firms and their investors from fraud and regulatory risk. This will include diving deep into your customers’ organizations, understanding the business stakeholders, strategic objectives, and operating procedures.

How You’ll Contribute:

• Lead and manage the entire sales cycle with clients from first call through contract and pricing negotiations
• Drive renewal process for current accounts to drive successful retention/growth in 2023+
• Build and deepen executive relationships with assigned customer base to help influence their long-term technology and business decisions. You will be viewed as a trusted advisor to the customer by bringing strategic ideas on how to reach their business needs with Drawbridge, and follow through with the execution and implementation of those ideas
• Drive account strategy in generating and developing business growth opportunities
• Contribute to and shape the customer marketing strategies for specific accounts to drive usage and adoption
• Partner with Client Success to ensure the ongoing satisfaction and reference ability of your accounts

Who You Are:

• 3+ years’ prior relevant sales and account management experience at SaaS software company
• Outstanding communication and presentation skills
• Strong technical aptitude with the ability to develop a deep understanding of the Drawbridge Platform, as well as our markets and our customers’ needs
• Self-starter with proven listening skills
• Experience in supporting a large volume of client relationships while discovering opportunities for revenue growth
• Strong ability to articulate contractual, technical, and financial value points to customers, including executive leaders
• Knowledge of the alternative investments space is helpful but not required
• Ability to travel 10% of the time