MTN Group Limited
JOB DESCRIPTION
Job Title: Analyst – Customer Acquisition and Compliance
Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Education:
- First degree in Economics, Business Administration, Accounting or any related discipline
- Fluent in English
Experience:
3-7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage
ABOUT US
MTN Group Limited is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries. Its head office is in Johannesburg. MTN recorded 232.6 million subscribers, making it the eighth largest mobile network operator in the world, and the largest in Africa.
With more than 17510 professionals, working in over 20 countries around the world.
MTN recruiters are always searching for brilliant candidates with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded. MTN employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire telecommunication industry.
Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?
Then, join MTN Nigeria!
Welcome to our Y’ello family where our people are our most critical competitive assets.
If you are passionate about working for a brand that believes and invests in YOU while delivering the best value to those they serve, then THIS is the place.
Our Employee Value Proposition enables you to work with meaning, connect to develop, thrive in positivity, and grow with purpose, all-round, in all aspects to Live inspired.
We are a proudly Platinum IiP certified company dedicated to choosing the very best candidates and working to develop your skill and talent to make sure we boost a workforce second to none.
It’s a great place to work!
To apply for this job please visit ehle.fa.em2.oraclecloud.com.
Analyst – Customer Acquisition and Compliance at MTN Group Limited, Sokoto.
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