Business Analyst (Web & Software)

About the job

Swash Digital is looking for a Business Analyst to review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies.

Job Role and Responsibilities

• Review RFP documents for web and software projects; prioritize bid applications and provide application guidelines for proposal submission.
• Create an engaging proposal for RFPs which covers technical requirements, project timeline, project cost, and required technical resources.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Construct workflow charts and diagrams; study system capabilities; write specifications
• Improve systems by studying current practices; designing modifications.
• Recommend controls by identifying problems; writing improved procedures.
• Define project requirements by identifying project milestones, phases, and elements; forming a project team; establishing a project budget.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Maintain user confidence and protect operations by keeping information confidential.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends
• Validate resource requirements and develop cost estimate models.
• Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group.
• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making.
• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and present findings of studies to client committees.
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Review a variety of areas including operations, purchasing, inventory, distribution, and facilities.
• Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
• Proficient in the use of Microsoft Office suite (Outlook, Excel, Powerpoint, Visio, Word).

About You

You are highly analytical with an ability to apply initiative in business situations. You are motivated, and passionate about actively contributing to business objectives. Your business know-how means you are easily able to perform due diligence on business problems and quickly grasp the key issues and data challenges of an organization and industry.

Top skills & proficiencies:

• Software Design
• Analysis
• Teamwork
• Software Maintenance
• Process Improvement
• Big Picture Thinking
• Work Well Under Pressure
• Communication
• Problem Solving
• Critical Thinking
• Relationship Building

What’s on offer?

• An exciting working environment where every day brings new challenges and opportunities to showcase your skills.
• The inspiration of an exceptional team led by highly regarded professionals.
• A company on a growth trajectory that rewards excellence and promotes the value of work-life balance.