Business Operations Analyst at The Concept Group

  • Full Time
  • Onsite
  • Permanent
  • Lagos

Website The Concept Group

Business Operations Analyst

Job Summary:

  • Data Analyst will be responsible for formulating management techniques for quality data collection, analysis, and dissemination of analyzed information within the department. He/she will provide support to all Business operations staff as required.

Duties & Responsibiities:

  • Establish and monitor operations performance management metrics, policies, and processes
  • Design, and build customized dashboards to manage and monitor the interdepartmental process and third party support performance.
  • Devising and implementing efficient and secure procedures for data management and analysis to ensure adequacy, accuracy, and legitimacy of data
  • Analyze and interpret performance data and reports to identify trends and generate appropriate courses of action
  • Recommend and establish efficient ways to organize, store and analyze data with attention to security and confidentiality.
  • Establish rules and procedures for data sharing with upper management, process owners, external stakeholders etc.
  • Provide key performance data related to products, channels, and process owners.
  • Conduct periodic Gap analysis for the different departments within the organization, to ensure continuously improvement.
  • Assist team members with reports and data extraction when needed
  • Contribute to the delivery of the unit overall targets.
  • Perform a meaningful role in long-term planning and establishment of initiatives aimed at operational excellence.


  • Bachelor’s Degree qualification.
  • 2 years Experience
  • Data analysis & reporting skills
  • High standards of accuracy & precision with excellent organizational skills
  • Proven ability to think Critically, strategically & act tactically
  • Strong commercial awareness & business acumen
  • Accountability and relationship management
  • Data Presentation and communication skills

To apply for this job please visit

Business Operations Analyst at The Concept Group


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