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Business Operations Manager at House of Royals ltd

  • Full Time
  • Onsite
  • Permanent
  • Lagos

House of Royals ltd

Business Operations Manager

About the job

HOSPITALITY SECTOR

Position Overview:

We are currently seeking a skilled and dynamic Business Operations Manager to lead our team and oversee the daily operations of our hospitality business. The Business Operations Manager will play a vital role in maintaining exceptional standards of work, managing team performance, and driving overall success. This position also involves responsibilities related to recruitment, onboarding, and employee development. We welcome applications from both local and expatriate candidates and offer attractive benefits to the successful candidate.

Responsibilities:

Leadership and Team Management:

  • Provide strong leadership and clear direction to a team of employees, ensuring they understand their goals and expectations.
  • Motivate and inspire team members to reach their full potential and consistently deliver outstanding results.
  • Conduct performance evaluations, provide constructive feedback, and implement strategies to foster employee development and growth.
  • Cultivate a positive work environment and promote a culture of collaboration, accountability, and continuous improvement.

Business Operations and Financial Management:

  • Efficiently manage day-to-day operations, ensuring smooth workflows and adherence to established processes.
  • Monitor financial performance, budgets, and expenses, taking necessary actions to optimize resources and achieve targets.
  • Oversee payroll, revenue forecasting, and financial reporting to ensure accuracy and compliance with regulatory requirements.
  • Implement strategies to enhance operational efficiency and productivity, proactively identifying areas for improvement and implementing effective solutions.

Recruitment and Onboarding:

  • Lead the recruitment process, including posting job openings, screening resumes, conducting interviews, and selecting qualified candidates.
  • Develop and implement comprehensive onboarding programs to ensure new hires receive proper training and seamlessly integrate into the team.
  • Provide guidance and support to new team members, facilitating a smooth transition into their roles.

Quality Assurance:

  • Establish and maintain quality standards for work or services, ensuring consistency and adherence to organizational policies.
  • Monitor performance metrics and regularly conduct quality checks to identify areas for improvement and implement necessary corrective actions.
  • Foster a culture of continuous improvement, encouraging employees to contribute ideas and actively participate in process optimization initiatives.

Qualifications and Skills:

  • Proven experience in a leadership role, preferably with a focus on daily operations management and team leadership.
  • Strong administrative and organizational skills, capable of managing multiple responsibilities and meeting deadlines.
  • Demonstrated ability to provide effective leadership, mentorship, and support to a diverse team.
  • Comfortable working with budgets, payroll, revenue forecasting, and financial reporting.
  • Excellent communication and interpersonal skills, fostering positive relationships with employees at all organizational levels.
  • Strong analytical and problem-solving abilities, coupled with a strategic mindset to identify areas for improvement and implement effective solutions.
  • Proficiency in relevant software and tools used for operations and financial management.

To apply for this job please visit www.linkedin.com.

Business Operations Manager at House of Royals ltd
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