Website Quest Employment Limited
Quest Employment Limited – We are the leading name in the retail, wholesale and eCommerce industry. We are located in Lekki Phase 1, Lagos State.
We are recruiting to fill the position below:
Call Centre Agent at Quest Employment Limited
- Managing large amounts of inbound and outbound calls promptly.
- Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way
- Candidates should possess a Bachelor’s Degree / HND
- A minimum of 2 years experience in a call center or customer service environment
- Applicants must have a good understanding of English languages.
- Must be able to read, speak and write English Language fluently.
- Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
- Proficient in the usage of Microsoft packages.
- Knowledge of customer service telephony and technology.
- Good data entry and typing skills.
- Excellent communication and problem–solving skills.
- Ability to understand individual differences.
- Proficiency in driving Sales will be an added advantage.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the job position as the subject of the email.
To apply for this job email your details to firstname.lastname@example.org