Call Centre Agent at Quest Employment Limited

  • Full Time
  • Onsite
  • Lagos

Website Quest Employment Limited

Quest Employment Limited – We are the leading name in the retail, wholesale and eCommerce industry. We are located in Lekki Phase 1, Lagos State.

We are recruiting to fill the position below:

Call Centre Agent at Quest Employment Limited

Responsibilities

  • Managing large amounts of inbound and outbound calls promptly.
  • Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way

Requirements

  • Candidates should possess a Bachelor’s Degree / HND
  • A minimum of 2 years experience in a call center or customer service environment
  • Applicants must have a good understanding of English languages.
  • Must be able to read, speak and write English Language fluently.
  • Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
  • Proficient in the usage of Microsoft packages.
  • Knowledge of customer service telephony and technology.
  • Good data entry and typing skills.
  • Excellent communication and problem–solving skills.
  • Ability to understand individual differences.
  • Proficiency in driving Sales will be an added advantage.

Method of Application
Interested and qualified candidates should send their CV to: questemployment247@gmail.com using the job position as the subject of the email.

To apply for this job email your details to questemployment247@gmail.com

Call Centre Agent at Quest Employment Limited

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