Customer Care Specialist at SafetyWing

  • Full Time
  • Remote
  • remote

Website SafetyWing

Customer Care Specialist

We are looking for 1-2 Customer Care Specialists that are interested in building a global safety net with us.

We are looking for a Customer Care Specialist (part-time with the option of going full-time)  to join our fully remote team in a fast-growing startup. We love to be helpful and guide our customers with any problem, big or small.

Currently, we have two products: Travel Medical Insurance and Health Insurance (for companies and individuals)

👉 What you do
  • Answer customer questions via live chat, email and phone support
  • Proactively look on how to improve the customer experience
🧪 What’s needed for this position
  • Excellent English language skills (written and spoken)
  • The ability to work independently and to be a problem solver
  • Weekend availability
  • Nice to have: experience with insurance, customer service or health care
  • Your timezone: We need team members in Europe,  Asia and America. As we are fast growing, please show your expression of interest for other timezones.
🧘 What we offer
  • A fantastic team to work with
  • Full-time/part-time opportunities
  • 17 USD/hour
  • Long-term opportunities
Find out more about us and our products at www.safetywing.com
We are looking forward to hearing from you!

To apply for this job, click on this link--> docs.google.com.

Customer Care Specialist at SafetyWing

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