Customer Service Rep at Beryl Consult

  • Full Time
  • Onsite
  • Lagos
  • Applications have closed

Website Beryl Consult

Customer service

We are hiring a Customer Service Rep at Beryl Consult.

JOB DESCRIPTION

  • Answering questions about a company’s products or services
  • Processing orders and transactions
  • Resolving issues and troubleshooting technical problems
  • Delivering information about a company’s offerings
  • Providing proactive customer outreach
  • Handling customer complaints
  • Collecting and analyzing customer feedback
  • Responding to customer reviews
  • Developing and documenting knowledge into helpful content
  • Tracking customer service KPIs and metrics

 

Job Type: Full-time

Salary: ₦80,000.00 – ₦95,000.00 per month

Education:

  • Minimum National Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

 

Customer Service Rep at Beryl Consult

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