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Customer Service Representative at Plex Consulting

  • Full Time
  • Onsite
  • Permanent
  • Lagos

Website Plex Consulting

Customer Service Representative

Description

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Responding promptly to customer inquiries.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Managing a team of junior customer service representatives.

Requirements

  • HND/B.sc in any discipline
  • Minimum of 2 years working experience as a customer service officer or a sales agent.
  • Must have a good retention memory.
  • Must possess good communication and interpersonal skills.
  • Must be able to multitask and prioritize oneself.
  • Ability to manage people.

To apply for this job please visit jobs.workable.com.

Customer Service Representative at Plex Consulting
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