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Customer Support Executive at Carmoola

  • Full Time
  • Onsite
  • Permanent
  • United Kingdom
  • United Kingdom

Website Carmoola

Customer Support Executive

As Customer Support Exec you will be:

  • Responding to Customer enquiries over the phone, in web chat and email
  • Delivering WOW to our customers with excellent customer service
  • Interacting with current and potential customers
  • Interacting with the Product team to continually improve the customer experience
  • Look for ways to go ‘above and beyond’ to make customers happy

RequirementsYou’ll want to be our Customer Support Exec because:

  • You love helping people
  • You love to find solutions
  • You are patient, honest and kind
  • You’re very smart, and love the StartUp environment
  • You’re a driven, ambitious individual who’s looking to build their career at an exciting very fast growing company
  • You are a naturally personable, great communicator who has a passion for their work and the people they work with
  • Carmoola is committed to being a diverse and inclusive employer, we welcome others who share in that value with us

Our ideal Customer Support Exec will have:

  • The very best written and verbal communication skills, you love to engage and people find you to be warm and friendly
  • Experience in a consumer friendly environment, in customer service or similar
  • Fantastic interpersonal skills, very good empathy and high EQ
  • Worked in a mobile app environment (with Zendesk experience as a bonus)
  • Experience within a startup environment
  • A growth mindset and positive attitude

To apply for this job please visit www.linkedin.com.

Customer Support Executive at Carmoola
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