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CUSTOMER SUPPORT & ONBOARDING SPECIALIST at Hylen

Hylen On-site

Send your CV to careers@hylen.tech

About this job

CUSTOMER SUPPORT & ONBOARDING SPECIALIST

📍 Location: Remote
🏢 Company: Hylen
💼 Employment Type: Not specified

About the Role

Hylen is seeking a customer-focused professional to support customers, guide new users through onboarding, and help improve its services.

Responsibilities

  • Respond to customer enquiries and provide helpful support.
  • Guide new customers through onboarding.
  • Troubleshoot basic technical issues.
  • Share customer feedback to support service improvements.

Requirements

  • Strong communication skills.
  • Enjoyment of helping people and solving problems.
  • Ability to guide customers through new products and services.

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