Description:

Job Title: DIR Product Management

Why you’ll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity: We are seeking an accomplished and strategic leader for the role of Director of Product Management to join our product department at our loan servicing, SaaS-based financial technology company. As the Director of Product Management, you will bring extensive experience and expertise to lead and manage a team of Product Managers, driving excellence in product development and achieving organizational goals.

Your day-to-day at Sagent:

Leadership and Management:

• Achieve organizational goals through visionary leadership and management of a Product Management team.
• Conduct performance appraisals, pay reviews, and provide advanced training and development opportunities for team members.

Product Strategy and Vision:

• Identify and pursue features that align to a product vision, defining clear goals and outcomes for existing and new features.
• Align product strategies with organizational objectives and market demands.
• Routinely engages with prospects, customers, internal staff, partners and industry analysts to understand market requirements and opportunities.

Roadmap Development:

• Define a framework for customers and stakeholders, developing a compelling roadmap that outlines the business problems being solved now, next, and later.
• Define release plans using the standard Sagent process, with awareness or cross-product impact.
• Collaborate with cross-functional teams, including product design and development, to deliver per established plans.

Technology Assessments:

• Conduct technology assessments to ensure feature feasibility and alignment with business objectives.
• Leverage knowledge of critical interdependencies to optimize product performance and customer solutions.

Product Documentation and Management:

• Work with your team to identify and document the purpose and scope of a feature   including stakeholder identification, market assessment, target demographics, overview and use cases, functional requirements, usability requirements, technical requirements, environmental requirements, support requirements, assumptions and constraints.
• Manage ongoing trade-offs within the product development cycle.

We would love to hear from you if you have: 

• Completion of a four-year college degree in a relevant discipline, plus eight years of experience in a related field; or completion of an advanced degree (master’s or higher) in an applicable and relevant field, plus five years of related experience in an applicable field. Experience will be considered in lieu of a degree.
• Proven leadership and management skills with the ability to achieve goals through others. 
• Operational and strategic management capabilities. 
• Experience in overseeing design teams and collaborating with cross-functional teams. 
• Proficiency in developing comprehensive product roadmaps and ensuring alignment with business goals. 
• Strong understanding of the value of articulating business outcomes and effective communication. 
• Visionary leadership with the ability to motivate others towards superior performance. 
• Understanding of retail loan servicing in the United States and a background in the use of the software used to support this work.
• Should have significant customer interaction experience and be at home giving presentation to customers (all levels including executives) as well as gathering requirements.

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We’re growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.