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DSA Assessor at Capita, Wales, Remote.

  • Entry Level
  • Full Time
  • Remote
  • Remote

Website Capita


Job Title: DSA Assessor

Home & Remote working – Wales

Capita deliver high-quality DSA needs assessments which enable students with disabilities or other health conditions to access the specialist equipment and support they need to fulfil their potential at university or college. Supporting customers in Wales, we require Assessors to work in the Welsh medium.

The role involves preparing for and undertaking DSA needs assessment meetings remotely (by phone or video call), and completing DSA Needs Assessment Reports for students in Higher Education who are in receipt of Disabled Students’ Allowances (DSA’s) in accordance with the appropriate regulations, timeframes, and guidance.

The role is homebased, but travel will be required for client and internal meetings as per business need and when requested as per the Company guidelines.

What you’ll be doing:

  • Holding a structured meeting with an individual, conducted remotely, to identify appropriate study and support strategies to facilitate participation in their study activities including, where appropriate, non-medical helper (NMH) and travel support
  • Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and  other aids for each individual.
  • Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)
  • Respond to post-assessment queries received from the customer or relevant Funding Body  within the required time.
  • Conduct a review of a customer’s needs when requested.

We create better outcomes for the business and our candidates by identifying the best, most diverse people who have the skills, values, mindset and potential to help us realise our strategic ambitions.

What we are looking for:


  • Ability to plan, prioritise and organise own workload
  • 1 years Experience minimum – DSA Assessme
  • Excellent inter-personal, verbal and written communication skills
  • Advanced IT skills
  • To be proactive in undertaking continuing professional development
  • Pragmatic approach to problem solving
  • Ability to work under pressure to constant deadlines
  • Flexible, punctual and reliability
  • An understanding of the need and importance of confidentiality and privacy


  • Educated to degree level or equivalent
  • Knowledge of DSAs provision/support
  • Knowledge of assistive technology software
  • Disability related experience would be advantageous; however, full training will be provided with a commitment to undertaking a required number of continuous professional development training sessions to keep abreast of changes in the sector and to ensure up-to-date knowledge of relevant assistive technology (AT).

About Government Services

For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.

Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.

What’s in it for you?

  • A competitive basic salary
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  • You’ll get the chance to follow your chosen career path anywhere in Capita.

You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email at or call 07784 237318 and we’ll get back to you.

To apply for this job please visit

DSA Assessor at Capita, Wales, Remote.
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