Employee Relations Adviser

Are you passionate about Employee Relations, supporting and guiding stakeholders to come to the best decision when it comes to people policies and procedures?

Do you want to work as part of an inclusive team that take the lead on coaching our business leaders through various cases including; investigations, absence, performance, disciplinaries, appeals and grievances. 

Well read on more! 

About the role

In this role you’ll be expected to provide a seamless Employee Relations experience to all line managers and Employee Voice forum representatives. You will provide accurate and timely advice on all ER and Change queries. You’ll play a proactive role in the delivery of a customer and commercially focused service to employees, working at pace to resolve cases. Our Employee Relations Advisory Services operates its telephone line between 9am-5pm Monday to Friday, candidates must be willing and able to cover the phone lines where necessary.

About you

• Thorough understanding of employment legislation best practice and applying HR policies and procedures
• Excellent customer service skills and a customer focused mindset
• Experience in coaching and guiding managers and leaders on ER and Change cases
• Able to review and advise on risk, considering the commercial context as well as HR best practice.
• Pragmatic and solutions focused
• Exceptional attention to detail and experience logging and updating accurately on a case management system.