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Head of Data & MI at Capita, London (Remote)

  • Entry Level
  • Full Time
  • Remote
  • Remote

Website Capita

Job Description:

Job Title: Head of Data & MI

This role is critical to ensure the successful delivery of data and MI in pursuit of contractual obligations. The successful candidate must be an experienced and resilient leader with the gravitas and credibility required to manage all stakeholders in a calm, professional and effective manner.

What you will be doing as the Head of Data & MI

  • Leadership and line management responsibility of both team leaders and technical staff required to fulfil the contractual needs of the respective account(s) within the STA account.
  • Accountable for the scoping, planning and delivery of MI & Data for the STA Programme
  • Lead SME on the end-to-end Data journey •
  • Strong stakeholder management with the client and internal operations
  • Capacity planning and tracking of Data & MI deliverables.
  • Collaboration with STA programme leaders
  • Managing and reporting the delivery of operational and contractual requirements and obligations
  • Leadership and management of key technical delivery resources
  • Conduit for the senior leaders of Capita

What we’re looking for:-

The role will cover all aspects of solution implementation including:

  • Demand Management •
  • Project management of the solution delivery
  • Waterfall and Agile ways of working
  • Successful delivery of Data and MI deliverables
  • Comfortable analysing quantitative and qualitative data and translating into actionable insights
  • Facilitating the sharing of research and insights best practice in line with our ambition to be World Class
  • Ways of working, process and governance
  • Oversight of localised financials
  • Supporting the Senior Leadership Team (SLT) with critical updates on programme progress
  • Sensitive and collaborative stakeholder management
  • Working closely with teams in other areas to ensure that requirements are flagged early and that teams are engaged appropriately
  • Loves making things simple and enhancing processes and ways of working that deliver great outcomes and experiences
  • Exceptional attention to detail

Essential and desirable skills:

  • Knowledge of BI tools and data manipulation techniques
  • Documenting strategies and architectural designs
  • Understanding of Data Quality Assurance
  • Understanding of technical statistical techniques
  • Evidence of scoping, creating, and delivering projects to senior stakeholders (e.g., Board and ExCo level) in a delivery environment
  • Exemplary presentation & writing skills
  • Commercial awareness and business acumen
  • Driving results through collaboration
  • Energetic, enthusiastic, supportive and innovative
  • Impeccable communication skills
  • Can handle multiple tasks and projects at once
  • Ability to create impact and speak credibly with senior stakeholders
  • Ability to operate and manage stakeholders at all levels
  • Experienced Project Manager on complex multifaceted projects
  • Strong analytical and Excel skills
  • Strong management and leadership skills

To apply for this job please visit

Head of Data & MI at Capita, London (Remote)
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