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Head of Data & MI at Capita, Remote.

  • Mid-level
  • Permanent
  • Remote
  • Remote

Website Capita

Job Description

What you will be doing:-

  • Leadership and line management responsibility of both team leaders and technical staff required to fulfil the contractual needs of the respective account(s) within the STA account.
  • Accountable for the scoping, planning and delivery of MI & Data for the STA Programme
  • Lead SME on the end-to-end Data journey •
  • Strong stakeholder management with the client and internal operations
  • Capacity planning and tracking of Data & MI deliverables.
  • Collaboration with STA programme leaders
  • Managing and reporting the delivery of operational and contractual requirements and obligations
  • Leadership and management of key technical delivery resources
  • Conduit for the senior leaders of Capita

What we’re looking for:-

The role (Head of Data & MI) will cover all aspects of solution implementation including:

  • Demand Management •
  • Project management of the solution delivery
  • Waterfall and Agile ways of working
  • Successful delivery of Data and MI deliverables
  • Comfortable analysing quantitative and qualitative data and translating into actionable insights
  • Facilitating the sharing of research and insights best practice in line with our ambition to be World Class
  • Ways of working, process and governance
  • Oversight of localised financials
  • Supporting the Senior Leadership Team (SLT) with critical updates on programme progress
  • Sensitive and collaborative stakeholder management
  • Working closely with teams in other areas to ensure that requirements are flagged early and that teams are engaged appropriately
  • Loves making things simple and enhancing processes and ways of working that deliver great outcomes and experiences
  • Exceptional attention to detail

Essential and desirable skills:

  • Knowledge of BI tools and data manipulation techniques
  • Documenting strategies and architectural designs
  • Understanding of Data Quality Assurance
  • Understanding of technical statistical techniques
  • Evidence of scoping, creating, and delivering projects to senior stakeholders (e.g., Board and ExCo level) in a delivery environment
  • Exemplary presentation & writing skills
  • Commercial awareness and business acumen
  • Driving results through collaboration
  • Energetic, enthusiastic, supportive and innovative
  • Impeccable communication skills
  • Can handle multiple tasks and projects at once
  • Ability to create impact and speak credibly with senior stakeholders
  • Ability to operate and manage stakeholders at all levels
  • Experienced Project Manager on complex multifaceted projects
  • Strong analytical and Excel skills
  • Strong management and leadership skills

About Capita Public Services

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between citizens and the public services they consume.  Partnering with our clients, we provide insight and cutting-edge technologies that enable our clients to focus on what they do best and make people’s lives easier and simpler.


Capita services are driven by our purpose: to create better outcomes – for our employees, clients, customers, suppliers, partners, investors, and society. We are committed to being a responsible business; in how we operate, serve society, respect our people and the environment.

Capita’s Public Service Programme Delivery teams implement improvements and change within our complex programmes.  As part of our team you will have the opportunity to work on challenging assignments across Central Government, Defence, Health & Wellbeing, Local Government and Education.  Some areas we support government are: helping the Royal Navy improve the training received by sailors; supporting TfL control emissions; improving how the NHS manages digital records; ensuring citizens can access high quality local services.  You will work in blended teams with other Consultants, Business Analysts, Project and Programme Managers, PMO specialists, Business Change Managers and Solution / Enterprise Architects.


In Public Services Consult, Transform & Deliver we value our people as they are what make everything work.  You can expect support for your development and career progression; opportunities for coaching and mentoring; an active wellbeing programme; a real focus on inclusion and diversity; transparency from the leadership and managers; and a place where your voice will be heard


What’s in it for you

  • A competitive basic salary and benefits
  • Private Healthcare
  • 23 days holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Looking to discover more? Let your line manager know, then choose ‘Apply now’ to fill out our short application.  If you would like further information, please contact,

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

To apply for this job please visit

Head of Data & MI at Capita, Remote.
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