HMO Officer at Eko Electricity Distribution

  • Full Time
  • Onsite
  • Lagos

EKEDC

HMO Officer

We are urgently recruiting for an HMO Officer with relevant experience working as an HMO officer in a hospital or a health insurance organization to receive requests, complaints and ensure employee HMO satisfaction.

RESPONSIBILITIES:

  • First-tier support to resolve employee complaints.
  • Explain benefits, eligibility status, and enrolment processing procedures to all employees.
  • Receive, Process and channel complaints appropriately to ensure employee satisfaction.
  • Maintain organized employee HMO data and records.
  • Conduct HMO satisfaction surveys and give feedbacks to the HMO(s).

REQUIREMENTS:

  • 1 – 2 years of HMO experience is required.
  • Minimum of first degree (B.Sc./HND) or its equivalent in a health/medical or science related field. Candidates with a degree in other fields but with relevant experience may also apply.
  • Knowledge of HMO operations and health insurance scheme.

SKILLS:

  • Computer literate with proficiency in Microsoft office tools (Word, Excel etc.)
  • Strong interpersonal and customer service skills.
  • Communication skills (both verbal and oral).
  • Ability to pay attention to details.

To apply for this job please visit docs.google.com.

HMO Officer at Eko Electricity Distribution

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