Description:

Title: Lead Product Manager, Network Growth

As our Lead Product Manager, you will work closely with cross-functional teams including commercial, merchant risk, design, product analytics, and engineering to define end-to-end solutions that will help us acquire and onboard merchant partners especially through our own and operated affirm.com/business. In this role, you will work closely with a broad set of cross functional teams across the entire business, as well as a number of engineering teams. Effective stakeholder management and ability to successfully navigate organizational dynamics are a must for success. You should be outcomes driven with a very high bias for action.

What You’ll Do as a Lead Product Manager, Network Growth.

• Collaborate with cross-functional teams to identify merchant pain points and opportunities for growth.
• Develop A/B testing programs to optimize our flagship B2B landing page.
• Launch and optimize lifecycle email programs, incentives strategies, and education initiatives to improve lead to activation.
• Define and prioritize product features and requirements to improve merchant acquisition and onboarding workflows.
• Create and manage the product roadmap for merchant growth initiatives.
• Develop success metrics/OKRs to measure the effectiveness of merchant growth initiatives.
• Work with design and engineering teams to develop and launch new products and features.
• Partner with commercial and product marketing teams to develop go-to-market strategies for new products and features.
• Monitor industry trends and competitive landscape to identify opportunities for innovation and growth.
• Build relationships with platform partners (e.g. BigCommerce, WooCommerce, Wix) to gather feedback and insights on product performance and leverage it to drive merchant growth.

What We Look For

• This isn’t your first rodeo. You’ve directly managed multiple technical software products from kick-off to post-launch – driving meaningful business impact that you can speak to
• You’ve a GM mindset and are comfortable working with multiple stakeholders to drive GMV and new merchant growth.
• You’re equally comfortable diving into technical details with an engineer, iterating on a Figma with a designer, and breaking down a funnel with a data analyst.
• You have the discipline, organizational skills, and interpersonal communication skills necessary to navigate complex organizational dynamics – you have specific examples of times when you’ve secured a decision from a broad group of senior stakeholders.
• You’re the kind of person who cares about getting things done. You have a bias towards action and can effectively navigate obstacles and blockers.
• You can turn incomplete, conflicting, or ambiguous inputs into a solid action plan.
• You have direct experience shipping high-quality products on time.
• Familiarity with SQL and Excel for product analysis
• You feel comfortable jumping into the commercial aspects of product development – you’re able to pitch, contribute to negotiations, and give feedback on contracts
• Bonus points: experience in Fintech, Lending, eCommerce, or BNPL