NI – Key Account Manager

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.Our platforms among others, comprises of:

• Marketplace, where we integrate with our sellers and manage products;
• Mall, which is our core e-com platform that enables customers to buy products;
• Logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our external clients;
• Payment service, which facilitates transactions among participants active on our platform in our markets.

Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs and skills, and empowering a new generation.As an Account Manager, you will be accountable for the most important of Jumia KPIs: growth and profitability. You will focus on managing c-levels end-to-end relationships for our top brands and vendors. From the very essence of commercial, to operations or even co-organization of Jumia key commercial events, your scope will provide you with all levers to drive your categories toward the right direction.Responsibilities

• Act as a representative of Jumia to Key Accounts
• Leveraging prospecting skills and relationships to build partnerships with our top brands and vendors.
• Drive expansion of existing clients & generate new business with prospect chains.
• Managing contract negotiations to establish strong working relationships with restaurant partners, including sustainable economics for both parties
• Play the role of an advocate of the Jumia Food managerial decisions to the vendor.
• Ensuring pricing competitiveness, assortment, and stock availability of vendors in the category.
• On-boarding 100% of account’s products & anticipating sourcing through brand product tools
• Driving growth by ensuring we have the right products at the right prices
• Organizing key commercial training and performance steering sessions with vendors
• Collaborate with your accounts on key commercial events such as Black Friday, Jumia Anniversary, etc.
• Execute tasks based on tools, processes and performance based on reporting and campaigns.
• Ensuring your accounts are match key operational KPIs

Qualification & Experience

• Bachelor’s Degree in Business, or any related field
• Min 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies
• Strong commercial skills & analytical skills
• Great capacity to handle high stake negotiations.
• Resistant to stress, structured and organized.
• Good with tools (excel & PPT, Salesforce.com would be a plus)
• Strong interpersonal skills: Convince the people and your team that you are making the right decisions.
• Great ability to work in a fast paced and competitive environment.
• Flawless English communication.