Operations Specialist at Bolt Nigeria

  • Onsite
  • Benin

Website Bolt

Operations Specialist

We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our Benin City ride-hailing operations.
You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.

Responsibilities

  • Lead in driver community management, communications and activities – being honest, transparent and engaging with drivers is our priority
  • Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the Benin City driver community
  • Hands-on supply management in Benin City – working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
  • Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
  • Develop and execute strategies/initiatives to increase positive engagement with the driver community

Requirements

  • You have 2+ years experience in an analytical position
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You are a hustler, not stopping after several obstacles a day
  • You are passionate about new technologies and ride-hailing
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are detail-oriented and organized
  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

You will get extra credits for:

  • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business

To apply for this job please click on -> www.linkedin.com.

Operations Specialist at Bolt Nigeria

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