Description:

Job Title: Premium Executive

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role 

Business

• Lower number of high-value clients in portfolio compared to Senior Priority Banker; All other mandates similar to Senior Priority Banker 

Engaging and deepening activities

1. Methodically engage (remote)                                                                                             

• Have complete knowledge of the clients in terms of the profile & assets 
• Create analytics-backed next best conversation 

Needs /anchor products:

• Individual banking products (Deposits, Wealth Products, Mortgage, CC)

2. Meet & deep sell (remote & in person)

• Meet in person to meet advisory needs (once a month/quarter) 
• Connect client with specialists 
• Set up products 
• Conduct/connect for periodic KYC 
• Conduct fulfilment & activate 

Needs /anchor products:

• Individual banking products (Deposits, Wealth Products, Mortgage, CC)

3. Service (remote)

• Refer most servicing activities to Client Service Managers 

Needs /anchor products:

• PL, CASA, CC, Wealth Products 

2. Meet, deep sell & train (in person) 

• Meet, listen and determine further needs 
• Set up anchor products & initiate cross-sell 
• Conduct/connect for KYC 
• Educate and conduct initial set up for Mobile/Web, ATMs, Client Centre, and Branch 
• Conduct fulfilment & activate 

Processes

• Reference the processes for which the role is responsible under the ORF  as 1st & 2nd line; for executing / completing, and for supervising 

People & Talent

• Live the Bank’s values.  Work in collaboration with risk and control partners.    Complete the required training and development as advised from time to time.  

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them Reference all responsibilities Under Risk Management  Framework the ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures   

Governance

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention;  The Right Environment.]*
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters 

Key stakeholders

• Wealth Management Team
• Branches
• Retail Lending Products Team
• Employee Banking

Other Responsibilities

• Embed Here for good and Group’s brand and values in Nigeria / Premium Banking  Segment / Affluent and Branches Segment; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Academic or Professional Education/Qualifications; Bachelors Degree  Master’s Degree/ Certification in a relevant field will be an additional advantage
• Relevant trainings i.e. mandatory & developmental – role specific, and regulatory/compliance bank wide & role specific, 
• Languages

Role Specific Technical Competencies

• Relationship Management
• Industry Knowledge
• Effective Communications
• Effective Communications

About Standard Chartered 

We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
• Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.