Product Research Specialist at Interswitch

We are hiring a Product Research Specialist to uncover what our users need from our products by conducting research working with cross-functional teams, and performing usability studies.

Responsibilities

• Conduct primary and secondary user research
• Conduct and evaluate quantitative and qualitative research
• Perform market and ethnographic research
• Work closely with cross-functional teams to identify and evaluate research needs
• Advocate research findings to diverse audiences through written and oral presentations
• Perform usability studies with consumers
• Develop questions, gather data, and analyze data
• Use a diverse set of UX research tools like Typeform
• Deliver oral and written research presentations & reports

Requirements

• Bachelor’s degree/HND in Design, Mass Communication or any related field
• Minimum of 2 years cognate experience in research