Sales Operations Specialist at FingerprintJS

  • Full Time
  • Remote
  • Remote

Website FingerprintJS

Sales Operations Specialist

FingerprintJS empowers developers to stop online fraud at the source.

We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. Some of our customers include: Coinbase, Booking.com, Yahoo, and eBay just to name a few.

We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open source project is FingerprintJS (16K stars on GitHub).

We have raised $44M and are backed by Craft Ventures (previously invested in Tesla,  Facebook,  Airbnb), Nexus VP (previously invested in Postman,  Hasura) and Uncorrelated Ventures (previously invested in RedisRollbar & Gradle).

About FingerprintJS

Based in Chicago, IL, FingerprintJS is a fast growing software development company specializing in the anti-fraud space preventing digital fraud by uniquely and accurately identifying users, and empowering technical teams to use that data in a way that works for their unique needs.  They lead the industry with 99.5% accuracy in identifying unique browsers and are trusted by some of the largest websites (based on traffic).

What You’ll Do:

  • Work closely with GTM Leadership to define business problems and scope requirements to solve for identified key gaps and inefficiencies.
  • Propose and configure tooling/process changes in collaboration with cross-functional team members, while providing support for documentation and training.
  • Keep the Revenue Operations knowledge base current and up-to-date
  • Optimize the configuration, integration, and adoption of our Sales Organization’s tech stack including Salesforce, Gong, Apollo, Outreach, and Hubspot.
  • Support the implementation of programs and initiatives driven by RevOps or in support of cross-functional initiatives.
  • Support KPIs, reporting, metrics reviews, and SLA management.
  • Develop a deep working knowledge of Sales functions, teams, processes.
  • Support the Sales team as the primary point of contact for daily troubleshooting and request submissions.

What You’ll Need

  • 2+ years of experience in Sales Operations, Business Operations, or related at a SaaS company
  • Candidate must be well-organized and process-driven
  • Candidates must be excited about the opportunity to be an early ops hire (they will be helping to refine & improve upon recently established processes)
  • Candidate must have Salesforce Lightning admin experience (certification not a requirement)
  • Candidate should be very comfortable with Excel
  • Candidate should be comfortable with using a Mac

Nice to Have

  • SQL knowledge or coding experience (experience with Tableau/Looker a plus)
  • A strong understanding of Salesforce best practices, with the ability to build Flows, formula fields, custom views, and other content of intermediate complexity
  • The ability to understand and articulate complex business problems and translate into efficient solutions
  • A love of spreadsheets and data hygiene – maybe you plan your holidays in a Google Sheet?

To apply for this job please click on -> boards.greenhouse.io.

Sales Operations Specialist at FingerprintJS

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