Senior Design Manager at Zapier

  • Remote
  • remote

Website Zapier

Hi there!

We’re looking for a Senior Design Manager to lead our design efforts within our Core Product at Zapier. Are you excited to build and run a user-centered product design team in a 100% remote company? Then keep reading!

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you’ll take the leap and apply.

You are an experienced design leader. You have at least 3 years of experience managing design teams and collaborating with cross functionally to build customer informed products.

You think about experiences end-to-end. You understand that the most effective product are created when there is alignment across the teams building them. You have helped shape the strategy for the products you work on and have helped communicate the end-to-end vision for where those strategies lead.

Your well-acquainted with the product development process. You know how to build for customer needs. You have helped your team validate design directions with users. You sense when research is needed to fill in knowledge gaps. You’re effective at balancing design thinking while regularly delivering value to customers.

You put your team’s and customer’s needs first. You enjoy helping and enabling designers do great work. You optimize your design strategy for what helps users best achieve their goals. You use data and user research to make human-centered design decisions. You challenge assumptions about what makes a design successful through encouraging divergent exploration and talking to users.

You love collaboration and feedback. You understand successful design doesn’t happen in a vacuum or in secret. You believe in sharing work early, openly, and often. You enjoy teaming up with product managers, engineers, data scientists, customer champions, writers, and customers to help make the design team’s work as effective as possible.

You know how design impacts development. You understand the technical complexities a design might introduce, and you can work through them with your teammates. You don’t believe in “tossing designs over the wall” and would dread doing so.

You are resourceful. You know how to work across functions to get the help the design team needs to execute on projects. You work diligently to ensure progress is made across active projects.


Things You’ll Do

Collaborate across functions to help set roadmaps to achieve business goals through design

Hold weekly one on ones with members of the design team in your zone

Hold a weekly design meeting to help the design team execute on current design priorities

Build rapport with each member of the design team and work hard to help them level up their skills

Advocate for and teach design skills across the organization. Find ways to involve non-designers in the design process through design sprints and other creative means.

Provide feedback on design solutions through wireframes, mockups, and interactive prototypes

Participate in user research and other experiments to inform design decisions

Give, seek, and receive thoughtful design critique

Actively recruit, onboard and train new product designers at Zapier

As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier


The Whole Package

Location: UTC-5 – UTC-8

Our flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!

To apply for this job please click on ->

Senior Design Manager at Zapier


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