Social Media Support – Volunteer

About Opportunity

The Social Media Support Specialist is responsible for reaching out to potential volunteers on Linkedin and other social media platforms for growing User Acquisition efforts. Under the leadership of the Team Administrator, they will also be managing and responding to incoming messages through social media platforms. The Specialist will communicate with potential volunteers via social media and messages, and collaborate with fellow team members, and report trends and patterns to leadership.

The Support Specialist will also be building meaningful connections and suggesting the most relevant Opportunities to fit the needs of each individual. They will also be designing SkilledUp Life branded “Shorts” using Canva for social media platforms. The ideal candidate is results driven, a self-starter, and LOVES talking to people, solving problems, and being of service. The Specialist will interact with our users on a daily basis, guide them to sign up, answer questions professionally and solve issues through multiple channels while also helping to build the SkilledUp Life brand.

Activities

• Respond to #opentowork posts on Linkedin from inexperienced individuals who can benefit by joining SkilledUp Life.
• Understand the needs of each potential user and suggest the most suitable opportunity from the SkilledUp Life platform.
• Represent SkilledUp Life in answering questions and guiding them with the sign up and application process.
• Build connections and encourage potential applicants to sign up.
• Report your work to the Talent Administrator in the Reporting Sheet.
• Designing and posting “Shorts” on Social Media using Canva for brand building.

The Ideal Volunteer:

• Excels in understanding the needs of each individual and suggests the most relevant opportunity for their career with excellent support and clear communication.
• Follow-up to make sure they’ve signed up and can articulate the steps towards signing up and applying.
• Stays current on policies and procedures of SkilledUp Life.
• Adheres to best practices and scopes of engagements. Reports trends and issues to the Administrator on a regular basis and timely manner.
• Meets and exceeds expectations as defined by Administration

Education

• Degree or relevant online coursework (Udemy, coursera, etc) in Digital Marketing or Communications.

Skills & Requirements

• Fantastic communication skills and someone who loves understanding and talking to people.
• Basic Canva designing skills.
• A decent amount of Linkedin connections and familiarity with basic social media functions.
• Passionate about learning new things and great work ethic.
• About Opportunity

  The Social Media Support Specialist is responsible for reaching out to potential volunteers on Linkedin and other social media platforms for growing User Acquisition efforts. Under the leadership of the Team Administrator, they will also be managing and responding to incoming messages through social media platforms. The Specialist will communicate with potential volunteers via social media and messages, and collaborate with fellow team members, and report trends and patterns to leadership.

  The Support Specialist will also be building meaningful connections and suggesting the most relevant Opportunities to fit the needs of each individual. They will also be designing SkilledUp Life branded “Shorts” using Canva for social media platforms. The ideal candidate is results driven, a self-starter, and LOVES talking to people, solving problems, and being of service. The Specialist will interact with our users on a daily basis, guide them to sign up, answer questions professionally and solve issues through multiple channels while also helping to build the SkilledUp Life brand.

   

  Activities

  • Respond to #opentowork posts on Linkedin from inexperienced individuals who can benefit by joining SkilledUp Life.
  • Understand the needs of each potential user and suggest the most suitable opportunity from the SkilledUp Life platform.
  • Represent SkilledUp Life in answering questions and guiding them with the sign up and application process.
  • Build connections and encourage potential applicants to sign up.
  • Report your work to the Talent Administrator in the Reporting Sheet.
  • Designing and posting “Shorts” on Social Media using Canva for brand building.

   

  The Ideal Volunteer:

  • Excels in understanding the needs of each individual and suggests the most relevant opportunity for their career with excellent support and clear communication.
  • Follow-up to make sure they’ve signed up and can articulate the steps towards signing up and applying.
  • Stays current on policies and procedures of SkilledUp Life.
  • Adheres to best practices and scopes of engagements. Reports trends and issues to the Administrator on a regular basis and timely manner.
  • Meets and exceeds expectations as defined by Administration

   

  Education

  • Degree or relevant online coursework (Udemy, coursera, etc) in Digital Marketing or Communications.

   

  Skills & Requirements

  • Fantastic communication skills and someone who loves understanding and talking to people.
  • Basic Canva designing skills.
  • A decent amount of Linkedin connections and familiarity with basic social media functions.
  • Passionate about learning new things and great work ethic.