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Supporter Care Administrator at Macmillan

Website Macmillan

Supporter Care Administrator

Would you like to be part of a small team who play a vital part in helping Macmillan reach our fundraising goals, by working with multiple teams across the organisation.

About the role

In this role, you will be part of our high performing Administration Team within the Supporter Care Hub. Our Supporter Care team offers advice, information and inspiration to our supporters on all aspects of fundraising, from how to donate, to supporting them with their events through to signposting to our volunteering roles such as cheering on our marathon runners or supporting a campaign.

Being a part of our Administration team, you will help support multiple teams to deliver an excellent supporter experience and play a vital role in helping us achieve our fundraising goals, along with supporting us to meet our ambition of reaching and improving the lives of everyone living with cancer.

About You

Our ideal candidate will have previous experience of working in a fast-paced office environment and carrying out office administration work.  You will have strong verbal and written communication skills, and previous experience providing support and handling customer enquiries. You should also be able to demonstrate robust IT skills: literate in Microsoft Office applications, particularly Word, Excel, with a strong attention to detail to support in maintaining key data and documentation.

To apply for this job please visit

Supporter Care Administrator at Macmillan
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