Telesales Agent

About the job

Position Overview:

We are seeking a dynamic and results-oriented Telesales Agent to join our sales team. As a Telesales Agent, you will be responsible for driving sales and revenue growth by proactively contacting potential customers via phone calls. Your goal will be to promote our products or services, build customer relationships, and close sales deals. This is an exciting opportunity for a motivated individual who thrives in a fast-paced, target-driven environment.

Responsibilities:

• Conduct outbound sales calls to potential customers, presenting our products or services and explaining their features and benefits.
• Build rapport with prospects, actively listening to their needs, and providing appropriate solutions.
• Utilize sales techniques to overcome objections, address customer concerns, and close sales.
• Meet or exceed sales targets and contribute to overall team success.
• Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
• Follow up with customers to ensure satisfaction, identify upselling or cross-selling opportunities, and maintain long-term relationships.
• Stay informed about industry trends, product knowledge, and competitive landscape to effectively position our offerings in the market.
• Collaborate with the sales team, sharing best practices, and providing support when needed.
• Continuously improve sales skills through ongoing training and professional development.

Requirements:

• Proven experience in telesales or a similar sales role, preferably in a target-driven environment.
• Excellent communication skills, both verbal and written, with a persuasive and confident approach.
• Strong interpersonal skills, able to build rapport and establish trust with potential customers.
• Results-oriented mindset with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team, demonstrating strong collaboration skills.
• Resilience and persistence to handle rejection and overcome obstacles.
• Familiarity with CRM systems and proficiency in using sales tools and technology.
• Strong organizational skills, with the ability to manage multiple leads and opportunities simultaneously.
• Adaptability to learn about new products, industry trends, and sales techniques.
• Ethical conduct and adherence to company policies and guidelines.
• Bachelor’s Degree