Web Content Manager

About the role

This is a crucial role in our team with responsibility for web content across all Zepz brands.

You’ll be managing web content to ensure our platform is engaging, accurate and informative. You’ll be working closely with teams across the business to ensure needs are aligned and you’ll be tasked with improving how the Zepz brands present themselves to our global audience. You’ll also work closely with the product and engineering teams to define requirements and suggest ideas for improving how the CMS works.

Please note that this is a remote-first, full-time role operating Monday to Friday, from 9 am until 6 pm.

As a Web Content Manager, you will: 

• Manage the delivery of web content from multiple sources to update our platform with fresh, engaging messages – working closely with the content writers and localisation team.
• Work with multiple internal teams to capture requirements and fulfil them in the CMS, working to tight deadlines
• Offer and suggest alternative solutions to meet business requirements
• Manage stakeholders
• Proactively find opportunities to improve our existing content and find areas where new content can be added
• Work closely with the SEO team to ensure all content is optimised and the creative team to ensure all content is on-brand
• Ensure that the web content is in line with the accessibility guidelines
• Liaise with the development team on a regular basis and advise best ways to enhance the CMS to make content management easier and more efficient
• Utilise analytics to measure the performance of content and make the necessary improvements
• Work closely with our Localisation team and support our localisation needs

What we’re looking for from you

• Demonstrable experience with multiple forms of Content Management Systems (Contentful desirable but not essential)
• Experience of content management across multiple forms of content; text, images and video
• Experience leading the development of a CMS
• Ability to read, write and troubleshoot HTML
• SEO knowledge
• Excellent attention to detail
• Strong organisation skills
• Experience managing multiple stakeholders
• A self-starter who doesn’t wait to be told what to do but will actively find areas of improvement that can be made
• An open mindset, able to balance the requirements of multiple teams to deliver the widest benefit to the business
• Someone who isn’t afraid to challenge a request and suggest an alternative
• An analytical approach – you know what to look for and which metrics to focus on
• A great eye for detail – no room for error when people’s money is at stake!