Website Trafilea
Description
Job Title: Zendesk Admin and AI Specialist
We are looking for a Zendesk Admin & AI Specialist, a position focused on Zendesk and to efficiently manage and optimize Zendesk workflows, queue management, and AI integrations while collaborating with cross-functional teams to enhance customer support operations.
Experience/ Qualifications
- Zendesk Certified Administrator (Required)
- Expertise in Zendesk automation, triggers, and queue management
- Experience with Zendesk AI setup and integrations
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Proficiency in reporting and presentation creation
- Ability to document workflows and process improvements
What we offer:
- Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.
- Opportunity to grow and develop both professionally and personally.
- Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.
- Openness to new ideas and initiatives.
- Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!
Hey! Boost your skills/chances of getting hired faster. Take short AI courses for FREE – Click HERE!
Before you apply: Here is an interview Q&A for you: Click here
NOTE: Here is why some companies may not hire you.
Hey!! Here is how to pause or cancel your subscriptionÂ
This gaming phone blew my mind — here’s my honest review: Click here
To apply for this job please visit trafilea.recruitee.com.
Zendesk Admin and AI Specialist at Trafilea, Remote (Global)
Share with someone
