Account Manager

Job snapshot:

As our Account Manager, you will nurture and build relationships with key organisations such as local authorities, large groups and high-street retail brands. You’ll have the opportunity to communicate with a diverse range of customers and support new projects from conception to delivery.With the Evouchers division rapidly evolving you’ll have a large opportunity to swiftly make your mark and extend your remit. You’ll join a close-knit team that will support you in all that you do, celebrating every individual and team success.

What you’ll be doing:

• Build and nurture key relationships through top-class customer service
• Acts as the first point of contact for any account queries
• Deliver demonstrations of the Evouchers platform to key stakeholders
• Understand stakeholder needs and provide the support that results in their success with Evouchers
• Manage and deliver pipeline projects from conception to execution
• Research new and innovative ways of working and implement processes accordingly
• Research and develop new tools and technology to support the success of the division
• Research and network with public sector organisations and individuals to support portfolio growth
• Create, prepare and deliver reports on the status of key projects and opportunities
• Deliver support via email, video call and telephone
• Provide advice and guidance to colleagues within Evouchers to support wider business objectives in areas of expertise
• Collaborate with wider teams to further define and expand the scope of existing opportunities

RequirementsWhat we’re hoping you’ll bring:

• Demonstrable experience within an account manager focused role
• Natural capabilities to communicate with a diverse range of stakeholders
• Ability to deliver high-quality work against defined objectives and deadlines
• Self-motivation with the confidence and enthusiasm to take the initiative and get things done
• The desire to learn and take on new challenges
• Natural in identifying and approaching new ideas
• Excellent communication skills, both written and oral with a high degree of attention to detail
• Good attitude towards individual and team success