Before you apply: Here is an interview Q&A for you: Click here

NOTE: Here is why some companies may not hire you.

Hey!!  Update Your CV Like a Pro. HERE are Tips from an Experienced Recruiter

Client Operations Coordinator at AffirmedRx, Remote (Global)

The Client Operations Coordinator plays a key role in supporting the day-to-day success of AffirmedRx’s client partnerships. Working closely with cross-functional teams supporting the client experience, this role combines project coordination, data analysis, and technology management to ensure seamless client experiences and optimized patient outcomes. It’s a great fit for someone who is organized, detail-oriented, and comfortable working in a fast-paced environment. While direct client account management experience isn’t required, backgrounds in operations, administration, project coordination, or military leadership are highly transferable.

What you will do:

Client Operations Support:

• Collaborate with Client Managers to track deliverables, resolve issues, and ensure timely follow-through on client needs
• Maintain organized client materials such as plan documentation, benefit summaries, and trackers
• Prepare client-facing materials and presentations for meetings, open enrollment, and quarterly reviews

Technology and Tool Management:

• Assist with oversight of the configuration and performance of Salesforce Health Cloud, phone systems, and other PCA tools
• Troubleshoot technical issues and coordinate with vendors and IT to ensure optimal tool functionality
• Provide training and support to PCA and Client Management teams on system usage and best practices

 Cross-Functional Coordination:

• Serve as liaison between PCA, Client Management, and Data & Analytics teams
• Facilitate communication and alignment on goals and expectations during the implementation process
• Participate in internal projects to improve client performance and operational processes

Reporting and Data Management:

• Assist with preparing and reviewing reports on pharmacy claims, utilization, and performance trends
• Track KPIs related to client operations, tool usage, and patient outcomes
• Develop dashboards and reports to measure health outcomes, member satisfaction, and operational efficiency

What you need:

• Bachelor’s degree or equivalent experience, including military service
• Professional background in operations, project coordination, client service, healthcare, or related fields
• Strong organizational skills with excellent time management and attention to detail
• Proactive mindset and ability to manage multiple priorities effectively
• Proficiency in Microsoft Excel, PowerPoint, and Outlook
• Clear and professional written and verbal communication skills
• Ability to collaborate effectively across cross-functional teams
• Commitment to continuous learning and delivering high-quality service in a fast-paced, mission-driven environment

What you get:

• To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes
• To work in a culture where people thrive because when OUR team thrives, OUR business thrives
• Competitive compensation, including health, dental, vision and other benefits

 Note: 

AffirmedRx is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.