Loan collector/Telesales at HrFluentia Limited, Lagos

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As a loan collector, their duty is to contact customers about overdue loans via phone, negotiating payment plans, resolving issues, and ensuring timely payments while adhering to regulations, requiring strong communication, persuasion, and record-keeping to meet targets and minimize bad debt, blending customer service with collection tactics. while Telesales is to make outbound calls to sell products/services, handling inbound inquiries, using scripts, persuading customers, addressing objections, updating CRM systems, and meeting sales targets, requiring strong communication, resilience, and product knowledge

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