Website Dunn and Braxton
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Operations Support Officer at Dunn and Braxton, Lagos, Nigeria
The company is seeking to hire an Operations Support Officer who will ensure seamless daily operations by coordinating workflows, supporting cross-functional teams, and providing efficient processes across logistics, warehouse, inventory, and customer service functions. This role is key to sustaining operational excellence as we scale.
Key Responsibilities:
- Monitor and support order fulfilment, shipping, and delivery processes.
- Maintain operational calendars and coordinate with logistics and warehouse teams.
- Support implementation of SOPs across branches for process consistency.
- Identify inefficiencies and propose solutions for streamlining workflows.
- Assist in setting up new branches, infrastructure, and tools to enhance productivity.
- Support system audits and compliance tracking.
- Track KPIs across supply chain and operations.
- Prepare reports and dashboards for management review.
- Maintain documentation for operational procedures, incident reports, and service logs.
- Act as a liaison between operations, finance, sales, and customer service teams.
- Assist in vendor and service provider management.
Requirements
- Good first degree in Human Resource, Business Administration, or related field.
- 2+ years of experience in operations, logistics, or admin roles (FMCG or retail preferred).
- Highly organized, tech-savvy, and detail-oriented.
- Strong analytical and communication skills.
- Proficiency with Microsoft Office and cloud collaboration tools.
- Ability to thrive in a fast-paced, multi-location environment.
Benefits
- N150,000 Monthly net + Other benefits.
To apply for this job please visit dunnandbraxton.zohorecruit.com.
Operations Support Officer at Dunn and Braxton, Lagos, Nigeria
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