Product Management Intern

The Product Management team at Zuora are in the frontlines, intimately working with Zuora customers and users to identify product opportunities, functional requirements and business processes. We translate this data into product strategy, roadmap and detailed requirements that are hyper focused on business impact and customer value. Product Managers evangelize with internal and external stakeholders for buy-in and partner with engineering to bring their product to life. Additionally, Product Managers will ensure success of their product by working with their Product Marketing counterparts to drive pricing strategy, product positioning, promotional planning, product launches and product adoption strategies.

In this role you’ll get to

Work with product, engineering, and go-to-market teams to experience owning and driving the full end-to-end product development lifecycle for a new feature or capability in the Zuora Data Platform, a best-in-class SaaS reporting and data analytics platform.

You will do this by completing a sequence of work streams, each covering an important phase in Zuora’s overall product development lifecycle, including:

• Discover, validate, and prioritize customer problems and broader market needs using quantitative and qualitative inputs, including product analytics, customer and stakeholder interviews, and competitive analysis
• Synthesize and present research findings; recommend and build buy-in for a solution that you will build and ship
• Partner with our user experience team to define, design, and test solutions
• Work with our Product Owner and Engineering team to build and deliver an Agile backlog; collaboratively elaborate and prioritize product requirements and user stories
• Articulate success metrics and work with engineering and data scientists to instrument the product accordingly
• Support the launch readiness of your new feature, by leading internal workstreams and creating and delivering collateral and training
• Measure results of your launch and articulate key learnings

By the end of this internship, you will have shipped a valuable new product capability to Zuora’s customers.

Who we’re looking for

• Strong interest in pursuing a career in software product management.
• Education: currently completing a Bachelor’s degree in a technical discipline (e.g. computer science, data engineering, math, science) and/or a business or economics discipline. Applicants must be in their junior or senior year.
• In depth knowledge of internet/web technologies. Hands-on knowledge of data engineering, data warehousing, or data science technologies is preferred.
• Strong analytical and problem solving skills.
• An interest in learning and contributing to making a great product better is a must.
• Self-motivated, willing to use online resources to answer questions, establish best practices and expand skills.
• Enjoys working in a dynamic and fast paced environment.
• Excellent verbal and written communication skills.
• Creative Thinker.
• Strong attention to detail and knowledge of software development practices.