Description:

Job Title: IT Support/Network Engineer

We are seeking highly skilled IT personnel who will be responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network system.

What you will be Doing:

● Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.

● Creating rational strategies for upgrading the company’s network software whenever a new update is available

● Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem

● Working closely with other department managers to assess the growth needs and maintenance of the company’s network

● Lead large IT projects, including the design and deployment of new IT systems and services

● Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure

● Help define IT infrastructure strategy, architecture, and processes

● Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs

● Develop and implement IT policies and procedures to ensure the security and efficiency of the organization’s technology infrastructure.

● Ensure that all software is up-to-date and properly licensed.

● Manage the organization’s network infrastructure, including switches, routers, and firewalls.

● Implement and maintain backup and disaster recovery systems.

● Manage the IT team and provide guidance and support as needed.

● Work with other departments to identify and implement technology solutions that will improve business processes and increase efficiency.

● Provide technical support to end-users and troubleshoot issues as needed

● Staying updated with new network technology and reporting this information to the Head IT

Requirements

• 3+ years of experience working in IT operations

• Experience in analysis, implementation, and evaluation of IT systems and their specifications

• Proficiency in troubleshooting and network maintenance

• Bachelor’s Degree or HND in Programming, Computer Science, Engineering or related [industry] field.