Description

Job Title: Specialist Project Coordinator

As the Specialist Project Coordinator, you will be responsible for providing operational and administrative support for specific large and complex, external client projects in Africa.

• Conduct all operational activities associated to project lifecycle, including project set-up, work in progress and invoicing.
• Monitor and drive the timely and accurate submission of costs and time and expenses by consultants.
• Proactively anticipate and address any potential obstacles to invoicing, working with service delivery teams and client points of contact to resolve.
• Monitor and manage all projects that are operating with outstanding information and act to mitigate and resolve.
• Work with finance to review draft income forecast, costs and accruals acting to address issues prior to final agreement from directors and project managers.
• Identify and act to resolve issues with and exceptions to, standard processes or procedures, systems errors and data issues.
• Maintain strong relationships with internal stakeholders to facilitate efficient project data exchange and actively participate in stakeholder meetings providing accurate project status updates.
• Develop a detailed understanding of administrative contractual requirements for client projects responsible for, specifically those that have a direct impact on project lifecycle administration, both internally and externally.
• Ensure client invoices adhere to, and are compliant with, all contractual and administrative requirements and to enable payment within the agreed terms.
• Build and maintain relationships with key points of contact in the client organisations to facilitate an effective and efficient invoicing process.
• Document client-specific project processes to support a clear understanding, and to develop resilience across the team.
• Work closely with internal teams to ensure client on-boarding procedures are followed to enable ease of transaction with the client.
• Provide system and process training to project coordinators and consultants in relation to how they must work with you.
• Line management of project coordinators where required, including supervising operational output, allocation of work and providing regular feedback.
• Actively contribute to discussions to find improved and efficient ways of working.
• Support the Team leader as directed.

• Similar experience in an operations administration role.
• Ability to quickly assimilate and understand information and recognise what action is required.
• Ability to identify problems, understand the complete impact of them and see challenges through to a conclusion.
• Ability to demonstrate commercial acumen in everyday transactions.
• Confident communicator with the ability to establish effective relationships with internal and external stakeholders.
• Excellent organisational and prioritising skills, with an exceptional eye for detail.
• Resilient and adaptable in a dynamic environment.
• Prior experience of communication with clients/customers.
• Strong IT skills with experience of MS Dynamics 365 or similar ERP.

Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.

We operate a discretionary global bonus scheme that incentivizes, and rewards individuals based on company and individual performance.

Control Risks supports hybrid working arrangements, wherever possible, and emphasise the value of in-person time together – in the office and without clients while continuing to support flexible and remote working.

As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free of discrimination, of all candidates throughout our recruitment process.

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