Description

Job Title: Reconciliation Officer

As a Reconciliation Analyst, you will play a vital role in maintaining the integrity of our financial operations. Your expertise in data analysis and attention to detail will ensure that our transactions, accounts, and financial records are accurate and aligned with regulatory requirements. You will be responsible for identifying discrepancies, reconciling accounts, and providing actionable insights to improve our financial practices.

In this dynamic role, you’ll collaborate with various teams, leveraging your analytical skills to not only enhance our reconciliation processes but also to contribute to the overall growth of KingMakers. If you thrive on data-driven problem-solving and are passionate about accuracy and efficiency, we want you on our team!

Your Key Responsibilities:

Reconcile payment gateway transactions: 

• Verifying settlement reports against internal records.
• Identifying and investigating discrepancies, errors, or missing transactions.
• Resolving issues with payment gateways, banks, or merchants.
• Meet deadlines and performance metrics for reconciliation activities.
• Stay up to date with payment industry trends, regulations, and best practices.

Data Analysis and Resolution: 

• Analyse and resolve Chargebacks, refunds, and disputes.
• Resolve Payment processing errors or delays.
• Analyse Inconsistent or missing transaction data.
• Maintain accurate records of Discrepancies and resolutions
• Keep logs of payment gateway performance metrics

Collaborate with Internal Teams: 

• Customer Support: to resolve customer enquiries.
• Finance: to ensure accurate financial reporting.
• IT: to troubleshoot technical issues.

Main Contacts 

• Internal – Payments Unit, Finance Team
• External – Payment Gateways

We’re excited to find someone who meets the following criteria:

• Degree in Finance, Accounting, or a related field.
• At least 2 years of experience in reconciliation, finance, or accounting roles.
• Professional qualification (ACA, ACCA, CIMA) will be an added advantage.
• Strong analytical skills with attention to detail.
• Proficient in Excel and comfortable working with large datasets.
• Understanding of financial principles and reconciliation processes.
• Ability to troubleshoot and resolve discrepancies swiftly.
• Strong communication skills and the ability to work collaboratively across teams.
• Experience with financial software or accounting systems is a plus.
• A proactive attitude and a passion for continuous improvement!

• Up to 25 Days Leave
• Daily Free Lunch
• Pension Contribution
• Transportation
• 13th Month
• Health Insurance
• Life Insurance

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