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Relationship Officer at Gamma Mobility, Nigeria

Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. 

We empower riders and drivers with vehicles and financial services through innovative solutions and strategic partnerships. 

With thriving hubs in Nigeria and Ghana, we’re rapidly expanding and we would like you to be a part of our journey.

• Drive optimum captain performance according to expected targets/KPIs.
• Drive captain uptime compliance/captain activity to 100% daily.
• Ensure 100% remittance of cash collected from customers.
• Ensure 100% asset repayment according to expected targets.
• Conduct daily checks on remittance defaulters and engage the recovery team once the defaulting timeline is exceeded.
• Serve as a liaison between Gigmile and the captain, as well as being the first point of contact for the captains.
• Ensure swift issue resolution relating to captains’ on-field and off-field issues and swift escalation to external stakeholders when required.
• Foster a strong relationship between Gigmile and the platform(s) by being the point of contact for all communications during the run of the partnership.

Requirements

Benefits

• You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
• You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
• You would work alongside passionate, talented colleagues who share your commitment to excellence.
• You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers.
• You would enjoy a comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.