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Telesales Associate at Reliance Health, Remote (Nigeria)

We’re seeking a driven and experienced Senior Telesales Associate to play a pivotal role in driving business growth through advanced sales techniques and strategic client engagement. You’ll be responsible for managing the full sales cycle, handling complex negotiations, and cultivating long-term relationships while guiding junior team members toward success.

Responsibilities include:

• Proactively source, identify, and qualify high-value leads through strategic outbound calls, warm referrals, and intelligent use of CRM insights.
• Conduct deep dive needs assessments to understand customer pain points and position our HMO solution as the best fit.
• Articulate the value of our health insurance plans with confidence, clarity, and relevance to each client’s unique challenges.
• Maintain a structured, up-to-date sales pipeline using CRM tools, prioritizing high-conversion opportunities.
• Skillfully manage the sales cycle from first call to sign-up, ensuring a seamless and professional customer experience.
• Establish trust and maintain long-term relationships with prospects, acting as a credible advisor.
• Maintain detailed records of all customer interactions, feedback, objections, and outcomes for continuous improvement.
• Mentor and guide junior telesales associates, sharing best practices and supporting professional development.

• 3–5 years of experience in telesales, inside sales, or B2B/B2C sales.
• Proven track record of consistently exceeding sales targets.
• Strong skills in advanced negotiations, deal closing, and account management.
• Excellent communication and interpersonal skills with the ability to build trust quickly over the phone.
• Proficiency in CRM software and sales tools.
• Strong market awareness and ability to conduct competitor/market analysis.
• Leadership qualities with experience mentoring or coaching junior sales team members.
• Highly self-motivated, results-oriented, and comfortable working independently in fast-paced environments.
• Excellent organizational and time-management skills.

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
  Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it’s a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.