Website Blue Mantis
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Credit & Collections Representative at Blue Mantis, Remote
The successful candidate will have a strong background in finance or accounting, with a proven track record of reducing delinquency rates and improving cash flow.
Responsibilities
- Contact customers to collect overdue payments.
- Maintain accurate records of all collection activities.
- Analyze customer accounts to identify overdue balances.
- Prepare and send out invoices and account statements.
- Identify and escalate high-risk accounts to management.
- Â Conduct credit checks on new and existing customers.
- Handle customer inquiries and disputes professionally.
Skills, Knowledge & Expertise
- Proven experience as a Credit Collections Specialist or similar role.
- Strong understanding of credit and collections processes.
- Excellent communication.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office, particularly Excel.
- Strong Organizational and time management skills
- Customer service-oriented mindset.
- Strong written and verbal communication skills
- Conduct Credit Checks on new and existing customers
- Monitor and report on collection activities and progress
- Resolve Billing and payment discrepancies
- Sending out invoices and account statements
- Experience with accounting software such as NetSuite & SalesForce a plus.
Benefits
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
RECRUITMENT AGENCIES PLEASE NOTE:
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
About Blue Mantis
To apply for this job please visit bluemantis.pinpointhq.com.
