Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the position below:

Job Title: Business Process Analyst

Location: Lagos, Nigeria
Job Type: Full-time
Specialization(s): Business Process Analysis/ Business Process Re-Engineering

Job Summary

• The ideal candidate would be in charge of Identifying business process improvement opportunities and developing improved future state processes.

Job Description

• Partner with business stakeholders to understand and prioritize business goals and information needs
• Collaborate with Business users and IT to create the Business Requirement Documents, user stories and other documentation that guide application development efforts and ensure successful implementation of business requirements
• Manage project engagements across all levels from initiation to closure
• Conduct stakeholder engagement sessions and focus group interviews to elicit requirements
• Conduct benchmarking, comparative analysis and impact analysis to ensure integration of business case/requirements across the enterprise
• Identify business process improvement opportunities and develop improved future state processes
• Document and manage changes to requirements and business needs
• Coordinate User Acceptance Testing and ensure alignment of developed application with business objectives
• Work with Process Designers during the design and development of the processes
• Provide ongoing support to resolve problems and fulfil service requests for process improvement
• Understand the risks, assumptions, and dependencies associated with the process and communicate impacts on time/scope/budget
• Work closely with the development team to ensure requirements are accurately mapped and suitable for development
• Facilitate end-user training and pre- go live arrangement
• Prepare user guides, SOPs and other documentation that aid knowledge management
• Manage post-go-live support, issue resolution and process adoption
• Monitor and measure process performance to ascertain the delivery of improvement objectives.

Minimum Qualifications

• BSc in any related field
• 3-5 years of experience as a Business Process Analyst in a financial institution
• Basic knowledge in generating process documentation
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools.