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Solutions Engineer at CodeSignal, Remote (United States)

The Solutions Engineer will be a part of the Sales & Solutions Engineering team, which sits within the Customer Experience team. The team’s engagement spans the life cycle of the client from a prospect to a customer. This role will largely focus on the post sales elements of the Customer journey which include partnering with the Customer Success Manager to help Customers realize value as quickly as possible from their investment in CodeSignal and includes implementations, training and workshops, integration, and technical assessment design, demos and consultation. There might be some exposure to the pre-sales aspects of the Prospect journey as well and includes technical discovery, demos, and getting the technical win.

Key Responsibilities

We are seeking a Solutions Engineer who thrives at the intersection of technical expertise and customer advocacy. In this role, you’ll work closely with our Customer Success Managers, Content Engineer and Talent Science teams, serving as the main technical point of contact throughout the lifecycle of our customers. Part solution architect, part technical consultant, and part trusted advisor, you’ll translate complex technical capabilities into compelling value propositions that resonate with engineering and talent acquisition leaders and help with the execution of those capabilities and work in tandem with the Customer Success Managers to help our Customers realize value from their investment in CodeSignal.

Your ability to understand customer pain points, demonstrate how CodeSignal’s platform addresses those challenges and put in place technical solutions that help alleviate that pain will be crucial to our success. You’ll conduct powerful product demonstrations, respond to technical inquiries, and help Customers realize how our solutions can transform their hiring & learning practices. Your technical credibility and consultative approach will be key differentiators in our competitive landscape.

Day-to-Day

Work closely with content engineering, customer success, and talent science to craft solutions for customers’ needs
Run product enablement trainings and technical working sessions with clients
Gather insight and feedback and work cross functionally with Product to qualify, prioritize, and implement
Mentor Solution Engineer teammates, etc.

Basic Qualifications

• Pacific Standard/Daylight Time working hours
• Proven experience in a Client or Prospect facing role
• 4+ years of experience in a B2B enterprise environment
• Experience shipping production code with at least one programming language (Java, Python, C#, Javascript, etc.)
• Familiarity with at least one database flavor (PostgreSQL, MySQL, MongoDB, etc.)
• Strong presentation skills with both technical and non-technical
• Great communication skills, both verbal and written
• Experience communicating technical concepts to non-technical audiences
• Demonstrated success in highly collaborative environments
• Strong affinity for using AI tools in solving complex problems in a more efficient manner

Preferred Qualifications

• Experience configuring and implementing technical assessment solutions
• Technical expertise in at least one of the following areas:
• Front-end web development (HTML/CSS/JavaScript)
• Backend technologies
• Data analysis, visualization, Data science, Data engineering
• Cloud technology architectures – AWS, GCP, Azure
• Understanding of technical recruiting challenges and assessment methodologies
• Experience working with ATS platforms (Oracle HCM, Workday experience a bonus) and HR technology ecosystems

Why You’ll Love it Here

We know that great work comes from great, and inclusive teams. At CodeSignal, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our customers and helps us all grow as Signalites and individuals. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. CodeSignal is proud to be an Equal Opportunity Employer.

• Globally distributed, fully remote team
• Competitive salary, equity, and bonus comp packages
• Medical, dental, and vision coverage
• 401k matching (US) or pension fund contributions (Global)
• Unlimited time off policy
• Learning & Development benefits
• Physical & Mental Health benefits
• Equipment & home office setup stipend
• Team activities and get-togethers to connect with your fellow Signalites
• A challenging and fulfilling opportunity to join a fast-growing AI company

Compensation

In accordance with local regulations in jurisdictions where CodeSignal may hire, we are projecting an annual base salary in the range of $130,000 to $175,000. This range encompasses all seniority levels eligible for this position.

Here at CodeSignal, our offer packages contain base salary plus additional compensation in the form of commission or performance bonuses, equity, and/or additional benefits such as those described above. Offers are awarded on an individual basis and are subject to factors such as, without limitation, a candidate’s level of experience, growth trajectory, and local labor market.