Website Qore Technologies Limited
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Operational Excellence Analyst at Qore Technologies Limited, Lagos
Responsibilities
- Analyze current operational processes and workflows to identify areas for improvement.
- Develop, document, and maintain process maps, standard operating procedures (SOPs), and operational guidelines.
- Collect, analyze, and interpret data to provide actionable insights and recommendations.
- Collaborate with various departments to design and implement process improvements and best practices.
- Monitor key operational metrics, generate reports, and provide updates to management on performance trends.
- Assist in the development and deployment of automation tools and technology solutions to improve efficiency.
- Support change management initiatives, ensuring smooth adoption of new processes across teams.
- Identify risks and operational inefficiencies and propose mitigation strategies.
- Participate in special projects to optimize business processes and operational workflows.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 2–5 years of experience in operations analysis, process improvement, or business analytics.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Proficiency in data analysis tools (Excel, SQL, Tableau, Power BI, or similar).
- Knowledge of process improvement methodologies (Lean, Six Sigma, Kaizen) is an advantage.
- Excellent communication and interpersonal skills to work effectively with cross-functional teams.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Strong documentation and reporting skills.
Why Qore?
Join us in making history in African financial services — by Africans, for Africa.
Qore provides the rare opportunity to make history in the financial space for Africa by Africans, while working with the smartest, brightest & coolest minds in Africa. Our people & culture team continuously thinks of innovative ways to improve employee experience and some of the other benefits of working with Qore includes:
- Very competitive and rewarding pay
- Flexible work option (i.e., Remote work)
- Paid lunch for onsite work
- Lifelong Learnings
To apply for this job please visit appzonegroup.zohorecruit.com.
