Website Emerging Travel Group
Description
Job Title: Account Manager
As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in Nigeria.
Responsibilities
- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Position the brand within the travel trade through ongoing product presentations and networking events;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems;
- Maximize and develop API deals with the potential and existing partners.
Qualifications
- Relevant Experience. Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry;
- Market Knowledge. In-depth understanding of the region’s travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
- Language knowledge. Fluent in English;
- Travel Requirements. Up to 30% of travel time may be required;
- Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
- Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Location: Must be based in Lagos, Nigeria.
- Competence in API technology deals is a plus.
We Offer You
- Flexible schedules and opportunity to work remotely;
- Ambitious and supportive team who love what they do, appreciate each other, and grow together;
- Internal programs for adaptation and training, development of soft skills, and leadership abilities;
- Partial compensation for participating in external training and conferences;
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
- Corporate prices on hotels and travel services;
- MyTime Day Off – an extra non-working day without loss of compensation.
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To apply for this job please visit www.emergingtravel.com.
Account Manager at Emerging Travel Group, Remote
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