Activation Specialist (Financial Service) at Mekari, Remote

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Mekari is Indonesia’s no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey, we have reached over 1 million platform users, and we’re not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia’s software standard.

Job Descriptions:

• Assist clients to setup up applications appropriate to clients’ requirements.
• Provide product training to users.
• Provide consultancy for a client about the best practices in Financial Services Software.
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues.
• Gather client’s information and implement them to the system.
• Assist the developer team with bug testing of the application and new features.
• Regularly report to the manager about the client’s needs and problems.

Requirements/Qualifications:

• Candidate must possess at least a Bachelor’s Degree of Accounting or equivalent.
• Having an Accounting Software Certificate is a plus point.
• Proficient with corporate productivity and web presentation tools (Microsoft & G Suite).
• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills.
• Comfortable with numbers and meeting clients.
• Fast learner and independent.
• Good interpersonal and teamwork skills.
• Able to work under pressure.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours with a hybrid work culture.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor’s note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to build impactful solutions with Indonesia’s no. 1 SaaS company.