Description

Job Title: Ad Strategist

The N2 Company is looking for a highly organized, detail-oriented professional with exceptional communication skills and a passion for client interactions. The ideal candidate thrives in a fast-paced environment, managing time effectively and prioritizing tasks independently. They are adaptable, able to switch seamlessly between responsibilities and excel at problem-solving when faced with challenges beyond standard processes. If you’re a proactive self-starter who enjoys working collaboratively and thinking critically, we’d love to hear from you!

Our Ad Strategist will work directly with Area Directors, their clients, and our N2 Design team to strategize ad designs and manage the ad deadline process for all publications assigned to them. They should be able to work with multiple deadlines and publications simultaneously. As this is a 100% remote, work-from-home position, the right fit for this role would describe themselves as self-motivated with a growth mindset and a drive to be both efficient and creative.

Interviews will be conducted via phone and video calls.

The Role in Action

• Strategize and act as the point of contact for ad designs for new and existing clients.
• Act as the communication hub for all things within the ad strategy process.
• Maintain positive relationships with Area Directors following the program specifications.
• Build relationships with clients to support positive experiences.
• Assist clients in resolving credit card issues and work to minimize past-due amounts.
• Track client metrics through set spreadsheets and processes.
• Proof publications for ad quality and accuracy.
• Efficiently manage multiple deadlines, ensuring all ads are prepared and organized.
• Respond promptly and professionally to emails related to ad submissions and queries.
• Foster and maintain strong professional relationships with Area Directors, clients, residents, and fellow team members.
• Follow the program’s specifications to ensure effective communication and content alignment.

The Ideal Candidate

We’re looking for someone who will hit the ground running with:

• Maintaining exceptional attention to detail and strong organizational skills to manage tasks efficiently.
• Handling multiple deadlines each month, ensuring timely and accurate completion of responsibilities.
• Providing outstanding customer service and clear communication, with a commitment to thorough follow-up.
• Collaborating effectively with team members and leadership to support company objectives.
• Building and nurturing strong relationships with both internal teams and clients.
• Confidently engaging clients and Area Directors, addressing their concerns via Zoom / video calls, phone, and email.
• Responding promptly and professionally to client and Area Director inquiries.
• Utilizing Microsoft Office (Excel, Word) and Google Workspace (Docs, Sheets, Calendar) proficiently.
• Adapting quickly to and operating within The N2 Company’s internal software systems.

Skills and Qualities That Set You Apart:

• Exemplifying N2’s Core Values.
• Being a self-motivated self-starter.

Benefits Designed with You in Mind

Health & Wellness

• Full health care coverage for you and your family.
• Complimentary basic dental coverage.
• Access to a licensed nutritionist to support your health and wellness goals.
• Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.

Financial Security

• 401(k) plan with a company match to help secure your financial future.
• Financial planning services to guide you in achieving your financial goals.
• $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.

Paid Leave

• Paid time off, including a paid, week-long Holiday Break each year.
• Three-week paid sabbatical after four years of service.
• Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.

Remote Work Support

• Monthly remote-work reimbursement to assist with home office and internet expenses.
• Flexible remote work options to suit your needs and lifestyle.

Additional Benefits

• Pet care insurance and discounts to help support your pets’ health and wellbeing.
• The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.

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