Administrative Associate

About the job

Nexford University (NXU) is recruiting for a full-time Administrative Associate to join our star team in Nigeria. This person will help set up our new Nigeria office and act as a primary contact on all office needs and administrative duties.

This role reports to the Regional Communications Manager and will be the go-to person responsible for all administrative needs for our Nigerian office and local learner community. The ideal candidate is a self-starter who is comfortable working independently and with a distributed global team. A key component of this role is to provide support for all regional events (offline, virtual and 3rd party), including handling smaller, community-focused events.

The administrative associate is very resourceful, innovative and takes initiative in anticipating and supporting the needs of the Nigerian team and our vibrant learner community. The role is customer-service focused and the ideal candidate must be very organized, bringing a positive and friendly company image by acting as the first line of contact to our large community of learners and visitors in person, online, and via telephone.

Work Schedule: M – F: 10 AM – 6 PM/ Some Saturdays when necessary

Work Location: Victoria Island office

Key responsibilities

• Schedule and coordinate in-person visits to the office for consultations with intending learners.
• Handle enquiries via phone calls, emails and in-person, and provide factual, up-to-date information on Nexford programs.
• Support learners and visitors use of the office space, manage visitors register.
• Support monthly events calendar, arrange meetings, book rooms, and plan refreshments.
• Order and manage inventory of company branded merchandise and office supplies
• Provide support for all events and manage administrative needs of local staff.
• Support ad hoc marketing, admissions and billings team projects as required
• Manage reception area and all local office correspondence by answering emails, sorting documents and via phone calls.
• Manage utilities, subscriptions, and services for the space
• Draft, format, and print relevant documents
• Provide logistics support for all Nigerian initiatives

The ideal candidate

• Prior office management experience strongly preferred
• Strong attention to detail, strong prioritization and organization skills
• Excellent time management skills and ability to work without supervision
• Exceptional communication and customer service skills
• Strong reporting, writing and record-keeping skills
• Strong presentation and multi-tasking skills
• Proficient use of contemporary office and collaborative tools (e.g.MS Office suite)