About the job

Job Title: Application Support Analyst

The job Holder under the leadership of Team Lead Client Support, is responsible for Listening, verifying, responding and providing solutions to clients through the provided channels.

Responsibilities:

• Maintain and improves quality results by adhering to standard and guidelines and recommending improved procedures
• Maintain and improves quality results by adhering to standard and guidelines and recommending improved procedures
• Attending the social media charts
• Any other duty as may be assigned by the Team Lead

Experience:

One year (1) relevant Call Center Agent experience and customer service experience.

Education:

• B.Sc. Computer Science or any other related course
• Microsoft certifications will be an added advantage

Send your CV and cover letter to rt@omniswift.com stating the Job title as the subject of the mail.