Website Softgic
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Business Analyst at Softgic, Remote (Global)
At Softgic, we work with the best: those who create, those who love what they do, and those who give 100% in their attitude—because that is our #Coolture. Join our purpose of making life easier through technology and become part of our team as a Business Analyst – IPTV Project Management.
Compensation:
- USD 600 – 1K/month.
At Softgic S.A.S., we work towards the digital and cognitive transformation of our clients, recognizing that quality is a crucial factor for us. We incorporate the following principles into our policy:
- Deliver quality products and services.
- Achieve the satisfaction of our internal and external clients.
- Encourage in our team the importance of training to grow professionally and personally through development plans.
- Comply with the applicable legal and regulatory requirements.
- Promote continuous improvement of the quality management system.
What makes you a strong candidate:
- You have 3+ years of experience in business analysis.
- You are proficient in middleware, Agile methodologies, stakeholder management, and project management.
- English – Native or fully fluent.
- Spanish – Conversational.
Responsibilities and more:
Requirements gathering and analysis:
- Collaborate with stakeholders to gather, document, and validate business and technical requirements for IPTV systems, platforms, and services.
- Translate customer and operational needs into functional specifications.
Project coordination and support:
- Work closely with project managers, developers, QA teams, and suppliers to support the entire IPTV project lifecycle.
- Assist in planning, scheduling, risk monitoring, and reporting to ensure on-time and on-budget delivery.
Communication with stakeholders:
- Act as a liaison between business units and technical teams to ensure a clear understanding and alignment of project objectives.
- Present findings, business cases, and progress updates to stakeholders at all levels.
Process improvement and documentation:
- Analyze current IPTV service processes, identify inefficiencies, and recommend improvements.
- Maintain clear and concise documentation, including use cases, business process flows, user stories, and acceptance criteria.
Quality assurance and UAT support:
- Support user acceptance testing by defining test cases and validating that solutions meet business requirements.
- Coordinate defect tracking and resolution during testing phases.
Requirements
- 3+ years of experience as a Business Analyst, preferably with exposure to IPTV, OTT, video streaming, or telecommunications/media domains.
- Solid understanding of IPTV technologies, architectures, and ecosystems (e.g., middleware, content delivery, DRM, EPG, set-top boxes).
- Experience with Agile or hybrid project methodologies.
- Proficiency in tools such as JIRA, Confluence, Excel, Visio, or similar.
- Excellent analytical, communication, and stakeholder management skills.
Benefits
- We’re certified as a Great Place to Work.
- Opportunities for advancement and growth.
- Paid time off.
- Formal education and certifications support.
- Benefits with partner companies.
- Referral program.
- Flexible working hours.
To apply for this job please visit softwareestrategico.zohorecruit.com.
Business Analyst at Softgic, Remote (Global)
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