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Client Services Manager at Tatari, Remote (United States)

Tatari is growing, and we’re looking for a Client Services Manager to join our Growth team! We’re looking for a strategic, client-facing leader to join our Growth team and help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you’ll own post-sales relationships and campaign execution end-to-end, acting as a trusted advisor to your clients. You’ll guide them through their TV journey—translating performance data into clear insights, identifying opportunities to scale, and delivering measurable business outcomes.

Responsibilities:

• Serve as the primary point of contact and trusted advisor for SMB client accounts
• Execute hands-on media planning, campaign execution, and optimization across Linear and Streaming TV
• Translate client goals into performance-driven strategies focused on CPA, CAC, and ROAS
• Identify client needs and surface opportunities to improve performance
• Build expertise in Tatari’s platform (buying, reporting, measurement) and collaborate with internal teams to support execution
• Guide clients through campaign setup, optimization, and reporting—providing education and platform training
• Participate in client meetings and contribute to performance discussions
• Build strong day-to-day relationships with client stakeholders

Qualifications:

• Bachelor’s degree from a four-year institution, preferably in Business, Economics, Statistics, or Data Analytics
• 2+ years of experience in post-sales account management or client services, with exposure to senior stakeholders and C-level interactions
• 1–2 years of experience buying, trading, or managing campaigns within digital or programmatic platforms (e.g., DSPs)
• Experience supporting performance-driven clients (brands and/or agencies), with a focus on optimizing toward CPA, CAC, and ROAS
• Solid understanding of the streaming TV landscape (linear TV knowledge is a plus)
• Ability to clearly communicate technical concepts to both technical and non-technical audiences
• Strong presentation and listening skills, with a high level of preparation and attention to detail
• Comfortable engaging with a range of stakeholders—from engineers to marketing leaders—with a collaborative, problem-solving mindset
• Highly organized and detail-oriented, with the ability to manage multiple priorities
• Curiosity and desire to learn, with particular emphasis for AI

Benefits:

• Total compensation ($80,000-$110,000/Annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• Unlimited PTO and sick days
• Snacks, drinks, and catered lunches at the office
• Team building events
• $1,000 annual continued education benefit
• $500 WFH reimbursement
• Monthly lifestyle spending reimbursements
• FSA and commuter benefits
• Monthly Company Wellness Day Off
• Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.